Download FAQs

Can I download directly to my phone?

We strongly recommend that you download the zipped mp3 files to your computer and then share them with your other devices via iTunes or other music storage program. It depends on your device. Android devices do have the ability to access your downloads, but iPhones do not.

I paid for downloads, now how do I access them?

In the left menu, click on "my downloads". You will need to login with the username and password you created during the purchase and then you will be able to access your downloads. You can simply click on the file name and the download will begin.
You will also have an email sent to you with a link to login to begin downloading. Check your spam folder in case it ended up in there.

I logged back into my account but it will not allow me to re-download my classes

The downloads expire after 1 month.

I paid for audio class downloads, but I never received an email?

It's likely that the email is in your spam folder, please try checking that first. Also, you can login to you account in the audio store to access your recordings. You can do this by clicking on "my downloads" in the left menu.

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